Sales Data Analyst 2

Onto Innovation•Tampa, FL

9d•$60,000 - $90,000

About The Position

The Sales Data Analyst supports the development of sales opportunities for Onto Innovation’s semiconductor metrology products with domestic and international customers. This customer-facing role works with product specialists, regional sales teams, applications engineers, service personnel, and other internal groups to understand customer requirements, prepare technical and commercial information, coordinate customer demonstrations, and help move opportunities through the specification, quotation, and purchasing process. The position is intended for an early-career or developing technical professional who is motivated to build product knowledge, customer-facing experience, and technical sales skills. The role involves learning Onto Innovation’s technologies and products, helping respond to customer questions, communicating with customers and sales teams, preparing presentations, supporting customer visits, tracking opportunities in the CRM system, coordinating quotations and specification responses, and assisting with forecasts and order documentation. The analyst also coordinates customer sample demonstrations and measurements, helps organize test requirements and schedules, presents demonstration results with internal support, and communicates customer feedback and market information to sales leadership and product management. The position is full-time, with regular customer-facing and cross-functional responsibilities. Work may take place in offices, manufacturing-floor environments, customer sites, conferences, or trade shows. Periodic domestic and occasional international travel may be required according to customer and business needs.

Requirements

Bachelor’s degree in Physics, Electronics, Electrical Engineering, Materials Science, or a related technical field.
Approximately 1 to 3 years of experience in technical sales, applications engineering, customer support, account coordination, or another customer-facing role involving technical products; relevant internships, co-op assignments, or industry experience may be considered.
Strong verbal and written communication skills, including the ability to explain technical information clearly and professionally.
Ability to understand customer requirements, analyze problems, coordinate with internal resources, and follow through on action items.
Strong organizational skills and attention to detail, with the ability to manage multiple priorities and work within tight timelines.
Self-motivated, collaborative, customer-focused, and willing to develop technical and commercial skills.
Proficiency with CRM systems and standard business tools, including Microsoft Excel, PowerPoint, Outlook, and SharePoint.
Ability and willingness to travel domestically and occasionally internationally based on customer and business needs.

Nice To Haves

Experience or coursework related to semiconductor manufacturing, metrology, inspection, electronics, materials science, or capital equipment.
Experience preparing technical presentations, supporting product demonstrations, or working directly with customers.
Familiarity with sales processes, quotations, customer specifications, and CRM opportunity tracking.
Graduate-level coursework or an advanced degree in a relevant technical field.

Responsibilities

Develop product knowledge by working with product specialists and applications engineers; complete assigned product, technical, sales, and professional-development training.
Gather technical information, product data, and supporting materials to respond to customer questions and requirements.
Communicate with regional sales teams and customer contacts to understand technical requirements, business objectives, constraints, and purchasing criteria.
Help identify and develop sales prospects in semiconductor manufacturing, research, and related technology markets.
Develop and deliver customer-specific presentations explaining the technical and commercial value of Onto Innovation products.
Participate in customer meetings, prepare sales call notes, document action items, and follow up with stakeholders.
Support customer visits to Onto Innovation facilities and periodic visits to customer sites.
Track sales opportunities, customer activities, and follow-up actions in the company CRM system.
Prepare or coordinate quotations and provide technical and commercial information throughout the sales cycle.
Review customer specification documents and coordinate responses with product specialists, applications engineers, service personnel, and other internal experts.
Assist sales leadership with opportunity updates, forecast inputs, and potential-order status.
Support accurate and complete order documentation to promote clean order booking and timely execution.
Coordinate customer sample demonstrations and measurements with product specialists and applications engineers.
Organize samples, test requirements, schedules, data collection, and internal review of demonstration results.
Prepare and present demonstration results to prospective customers with support from product specialists or applications engineers.
Follow up on customer questions, requested data, and action items resulting from demonstrations.
Update sales leadership and product management on opportunity status, customer feedback, competitors, and market conditions.
Communicate potential product improvements and recurring customer needs to appropriate internal teams.
Collaborate with sales, applications, service, operations, finance, and factory teams to coordinate responses, resolve open issues, and support customer commitments.
Contribute to projects and assignments directed by management.
Follow company requirements related to confidentiality, ethical business practices, safety, and information protection.
Travel periodically to customer sites, company locations, industry conferences, and trade shows to support customer meetings, develop opportunities, and build professional relationships.