Sales & Customer Experience Specialist

Mossy Nissan Oceanside/Infiniti of Oceanside•Oceanside, CA

1d•Onsite

About The Position

This role is for energetic, outgoing individuals to join the Sales & Experience Team, representing Nissan and Infiniti. The specialist will engage with customers through various channels like calls, texts, and DMs to drive sales. It's a fast-paced, high-energy position involving responding to online customer inquiries, working with fresh leads, setting appointments, and facilitating the delivery of new and used vehicles to the community. No prior experience is required as comprehensive training will be provided from day one. The ideal candidate will possess confidence, strong communication skills, and a solid work ethic. The position offers competitive earnings with a strong potential for top performers, a supportive team culture, and real opportunities for quick career advancement within a family-owned dealership group.

Requirements

Confidence
Strong communication skills
Solid work ethic
Motivated
Coachable
Team player attitude
Available to work flexible hours & weekends
Ready to hit the ground running on learning new product in’s & out’s
Fantastic communication skills with your customers
Valid CA drivers license and clean driving record
Professional, well-groomed personal appearance and work attire.
Willing to submit to a pre-employment background check & drug screen
Proven track record of achieving or over-achieving on sales goals
High school graduate or equivalent
Successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility)

Responsibilities

Establishing daily, weekly and monthly prospecting and sales goals, prioritizing and organizing work and productive results, and utilizing time effectively.
Build relationships & create customers for life.
Assist them in selecting a vehicle by asking questions and listening carefully to their responses.
Be the vehicle expert. Know the in’s & the out’s of product offerings, optional packages & latest technology and aftermarket products and services.
Perform high-quality and professional demonstrations of new/used vehicles.
Follow-up with buyers to ensure referral business.
Learn to overcome objections and thrive in sales situations; complying with all company, DMV, state and federal requirements.
Direct report to the Sales Manager regarding objectives, planned activities, reviews, and analyses.
Bring your ‘A game’ & positive attitude with you every day
Efficiently closing sales to attain optimal gross profit; properly computing financial aspects of sales transactions.
Consistently follow up after sales to assure client satisfaction and opportunity for additional sales and more return purchase.