Sales & Customer Development Manager
About The Position
Tecnova Electronics is seeking an experienced Sales & Customer Development Manager to drive business growth and strengthen customer relationships to ensure growth opportunities are achieved. This role is responsible for developing new business opportunities, growing existing customer relationships, supporting the quoting process, and coordinating with internal teams to ensure successful program launches and long-term customer satisfaction. The ideal candidate combines strong business development skills with a customer-focused approach and a solid understanding of electronics manufacturing. This is an in-office position located in Waukegan, IL with occasional travel to customer sites.
Requirements
- 5+ years of sales, business development, account management, or customer development experience.
- Associate’s degree in business, Marketing, Technology or related field.
- Experience in electronics manufacturing services (EMS), PCB assembly, electromechanical assembly, or contract manufacturing.
- Proven success developing new business and growing customer accounts.
- Strong communication, negotiation, and relationship-building skills.
- Experience using CRM systems and Microsoft Office.
Nice To Haves
- Previous leadership experience
- Experience with ERP/MRP systems.
- Familiarity with ISO-certified manufacturing environments.
Responsibilities
- Develop and execute strategies to increase sales and customer growth.
- Identify and secure new business opportunities within target markets.
- Build and maintain strong relationships with existing customers.
- Support and provide leadership to Program Management activities to ensure customer requirements are met.
- Collaborate with Engineering, Supply Chain, Planning, Production, and Quality teams to ensure successful project execution.
- Manage sales opportunities, customer activity, and revenue forecasts.
- Work with internal teams to develop accurate and competitive quotations.
- Monitor customer satisfaction and identify opportunities for continuous improvement.
- Support resolution of customer concerns and product-related issues.
- Prepare and present sales reports, forecasts, and growth opportunities to company leadership.
Benefits
- medical, dental, and vision insurance
- a 401(k)-retirement savings plan
- company-paid life insurance
- short-term and long-term disability coverage
- paid time off
- paid holidays
- opportunities for professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
