Sales Counselor

PILGRIM PLACE IN CLAREMONT • Claremont, CA

28d • $70,000 - $80,000

About The Position

Pilgrim Place is seeking a motivated, relationship-focused Sales Counselor to help achieve occupancy goals at its senior living community in Claremont, California. The role guides prospective residents and their families through the sales and admission process, provides exceptional customer service, and supports the community’s mission. The position is full-time, with a listed salary range of $70,000 to $80,000 and bonus potential.

Requirements

• Bachelor’s degree in Sales, Marketing, or a related field, or equivalent experience.
• At least two years of sales or senior living experience.
• Strong communication, interpersonal, and customer service skills.
• Proficiency with Microsoft Office and CRM or lead-tracking software.
• Ability to manage multiple priorities, exercise sound judgment, and work effectively with a team.
• Ability to maintain confidentiality and comply with applicable regulations.

Responsibilities

• Identify and develop leads and build relationships with prospective residents, families, and referral partners.
• Conduct community tours, respond to inquiries, answer questions, and guide prospects through the sales process.
• Prepare sales packages, review applications and financial documentation, and facilitate admissions.
• Discuss prospective residents’ needs and levels of care, collaborating with internal departments as needed.
• Coordinate resident move-ins and support a smooth transition into the community.
• Assist with marketing events and contribute to the development of marketing plans.
• Maintain accurate sales records, protect confidential information, and ensure compliance with applicable regulations and policies.

Benefits

• Competitive pay with bonus potential.
• Medical, dental, and vision benefits.
• Generous paid time off and sick leave.
• Ten paid holidays.
• A mission-driven community where the work matters.

What This Job Offers

• Job Type: Full-time