Sales Counselor
About The Position
This position sells pre-need and at-need funeral services and inventory as well as cemetery services, property and merchandise. The Sales Counselor assists families with funeral selections and attends services. Leads are generated through a combination of walk-ins, inbound calls and proactive lead generation and prospecting. Our location is proud to serve a vibrant and culturally diverse community that includes many Hispanic and Muslim families. Every day, we have the privilege of helping families honor traditions, celebrate lives, and navigate important moments with dignity, compassion, and respect. We believe exceptional service begins with understanding the people we serve. That's why we're especially excited to connect with candidates who have strong ties to Hispanic, Latino, and Islamic communities, as well as those who bring cultural awareness, language skills, and a passion for serving diverse families. If you're looking for meaningful work where your background, experiences, and connection to the community can make a difference, we'd love to hear from you.
Requirements
- High school diploma or equivalent required
- 1 year of sales experience preferred
- Must possess a valid driver’s license and access to a personal vehicle
- Proficiency in MS Office (Microsoft Excel and Outlook) required
- Experience working in a CRM (lead management system preferred)
- Strong attention to detail with problem solving skills
- Strong verbal, written, and interpersonal communication skills
- Strong organizational and planning skills in a fast-paced environment
- Ability to maintain a high level of discretion and confidentiality when handling sensitive information
Nice To Haves
- Some additional education preferred in a related area such as Business, Marketing, and/or Sales
- Strong ties to Hispanic, Latino, and Islamic communities
- Cultural awareness
- Language skills
Responsibilities
- Sells pre-need and at-need funeral services and inventory
- Sells cemetery services, property and merchandise
- Assists families with funeral selections
- Attends services
- Generates leads through a combination of walk-ins, inbound calls and proactive lead generation and prospecting
- Conducts offsite appointments including meetings with clients and community events
Benefits
- Medical, Dental, Vision, Life, AD&D and STD Insurance
- Tuition Reimbursement
- Anniversary Award for each year of service
- Career Advancement and Training - Aspiring Managers Program
- Everstory Cares - Employee Assistance Fund
- Legend Award Program
- Funeral and Cemetery Benefits
- Employee Referral Bonus
- 401k with Company Match
- Mileage reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
