Senior Living Sales Counselor

Lutheran Senior Citizens Inc • Oklahoma City, OK

22h

About The Position

The Sales Counselor plays a pivotal role in driving revenue growth by engaging with prospective clients and guiding them through the sales process with professionalism and expertise. This position requires building strong relationships with customers to understand their needs and provide tailored solutions that align with their goals. The Sales Counselor will be responsible for presenting products or services clearly and persuasively, addressing any questions or concerns to facilitate informed decision-making. Success in this role is measured by the ability to meet or exceed sales targets while maintaining high levels of customer satisfaction and loyalty. Ultimately, the Sales Counselor contributes to the company’s reputation and long-term success by fostering trust and delivering exceptional service throughout the sales journey.

Requirements

• High school diploma or equivalent.
• Proven experience in a sales or customer service role, preferably in a related industry.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Basic proficiency with computer applications and CRM systems.

Nice To Haves

• Associate’s or Bachelor’s degree in Business, Marketing, or a related field.
• Experience using advanced sales techniques and negotiation skills.
• Familiarity with the specific products or services offered by the company.
• Demonstrated ability to meet or exceed sales targets consistently.
• Additional training or certification in sales or customer relationship management.
• Experience working in a CCRC/Life Plan Community.

Responsibilities

• Engage with potential customers through various channels including in-person, phone, and digital communications to identify their needs and preferences.
• Present and explain product features, benefits, and pricing to customers in a clear and compelling manner.
• Develop customized sales proposals and negotiate terms to close sales effectively while ensuring customer satisfaction.
• Maintain accurate records of customer interactions, sales activities, and follow-up actions using CRM software.
• Collaborate with team members and management to share insights, improve sales strategies, and contribute to overall business objectives.

What This Job Offers

• Career Level: Senior
• Education Level: High school or GED