Sales Counselor

Springpoint • Denville, NJ

3d • Onsite

About The Position

The Sales Counselor at The Oaks at Denville, a Springpoint Senior Living Community in Denville, New Jersey, sells independent living units, facilitates move-ins, and represents the community throughout the sales process in accordance with Springpoint philosophy. The role explains residency regulations, policies, and procedures to prospective residents and coordinates with administration. The counselor manages prospective-resident information and communications, works with residents, families, and relevant influencers, and coordinates apartment preparation and move-in details with other departments. The position staffs the office during business hours, which may include evenings and weekends, and follows Springpoint Senior Living marketing guidelines.

Requirements

• Bachelor’s degree.
• One year of sales and marketing experience in the senior industry or related experience.

Responsibilities

• Manage the sales process from the first inquiry through receipt of a deposit and move-in.
• Meet sales activity and sales ratio goals set out in the annual marketing plan.
• Meet sales and move-in objectives set out in the annual marketing plan.
• Work with prospective residents, family members, and key influencers, such as physicians, attorneys, and trust officers as appropriate, to facilitate a timely and beneficial commitment to the community.
• Professionally manage information relating to prospective residents and inquiries, including communication with administration and direct supervision and accurate documentation of all contacts.
• Promote the sales process through ongoing contact with prospective residents by telephone, personal visits, tours, and home visits as appropriate.
• Coordinate with other departments to ensure apartments are prepared for move-in and keep relevant parties informed of move-in dates and possible adjustments.
• Staff the office during business hours, which may include evenings and weekends.
• Adhere to SSL marketing guidelines.
• Attend assigned in-service training and educational sessions.

Benefits

• Medical, dental, vision, and prescription drug plans.
• Paid time off and holidays.
• 401(k) with company match once eligible.
• Life and disability insurance.
• Flexible spending accounts.
• Voluntary benefits, including DailyPay.
• Employee and resident bonus referral programs.
• Employee assistance program.
• Wellness and wellbeing programs.
• Tuition reimbursement.
• Professional development and career opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level