Sales Coordinator

Highgate Hotels•Boston, MA

17d•Onsite

About The Position

Step into the future of hospitality at The Atlas Hotel. The Atlas, Boston’s first-of-its-kind hotel, is where local connection meets global inspiration, and hospitality intersects with thought leadership. Join us at the ground floor of this brand-new hotel opening and help craft unforgettable moments at the intersection of research, hospitality, and inspiration—where every day is a first. The Sales Coordinator is responsible for clerical, administrative, marketing materials, and other duties to assist in the smooth operation of Sales/Catering. He/she is also responsible for providing attentive, courteous and efficient service to all guests.

Requirements

High School diploma or equivalent required.
Must be skilled in Windows, Company approved spreadsheets and word processing.

Nice To Haves

College course work in related field helpful .
Experience in a hotel or a related field preferred.

Responsibilities

Answer telephone and email messages. Respond accordingly.
Open and distribute mail.
Maintain and stay abreast of the latest computer programs/innovations (as applicable).
Filing of all pertinent correspondence in a timely manner .
Type all correspondence pertaining to department .
Maintain adequate inventory of office supplies.
Responsible for the smooth operation of the office.
Type and distribute meeting minutes.
Maintain trace file as needed.
Prepare Banquet Event Orders (BEO s ) as per client need s.
Assist in copying , faxing , and mailing.
Greet guests and clients when necessary.
Attend meetings/training as required by management.
Maintain a warm and friendly demeanor at all times .
Must be able to effectively communicate verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service-oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings .
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming .
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives .
Must be able to cross-train in other hotel-related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.