Sales Coordinator-JW Marriott Camelback Inn

Encore GlobalParadise Valley, AZ
$17 - $22Onsite

About The Position

The Sales Coordinator is responsible for assisting the Event Technology team by selling equipment and services for events of all sizes with a special focus on events under $5K in revenue. Complete sales order entries and other sales related activities. Provide general sales administration support including order entry, opportunity management, and customer follow-up. This position reports to the Regional Sales Director, Customer Support.

Requirements

  • Minimum of a High School diploma; BS/BA is preferred or 1+ years of sales/event experience.
  • Prior technology, sales, hospitality, or event planning experience a plus
  • Technical aptitude and proficiency with computer software and programs
  • Strong written and oral communication skills needed to effectively solicit and close business via phone/email.

Responsibilities

  • Lead import/distribution for Venue complexes researching as needed to determine correct ownership of Lead.
  • Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events.
  • Direct qualified leads to EventNow (eCommerce platform) as a buying channel for Encore customers.
  • Close business by obtaining commitment to buy while maximizing revenue and adhering to event profit guidelines for all assigned business.
  • Handles customers’ requests by phone, on-line chat, email, and other channels.
  • Follow up with internal and external customers through confirmed order hand-offs.
  • Effectively use Encore tools/technology/systems and resources to promptly respond to customer requests.
  • Ensure CRM is always accurate and up to date.
  • Facilitate strong information exchange with aligned venue leadership teams.
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