Sales Coordinator

Horseshoe Bay Resort•Oak Brook, IL

7d•$22 - $24•Onsite

About The Position

As a Sales Coordinator, you will be responsible for supporting the hotel's sales and marketing efforts by assisting the sales team in various administrative and operational tasks. Your role will involve coordinating sales activities, managing client communications, and ensuring the smooth execution of sales-related processes.

Requirements

Proficiency with Microsoft Word, Excel, Outlook and PowerPoint.
Previous customer service experience required.
Minimum 1 year of hotel experience or hospitality degree preferred.

Nice To Haves

Previous LIghtSpeed and CI/TY experience.

Responsibilities

Respond promptly to inquiries from prospective clients, providing information about the hotel's facilities, services, and rates.
Maintain ongoing communication with clients, answering questions, and providing necessary assistance.
Ensure a high level of customer service by addressing client needs and resolving issues promptly and professionally.
Assist the sales team in preparing sales presentations, proposals, and contracts.
Coordinate sales appointments and meetings with clients.
Prepare and distribute sales-related reports and documents.
Assist in planning and coordinating events, meetings, and conferences held at the hotel.
Create Room Blocks and reservations for incoming groups or clients.
Collaborate with other hotel departments (e.g., banquet, catering, reservations) to ensure successful event execution.
Maintain an accurate and up-to-date customer database, recording client interactions and preferences.
Use customer relationship management software (CI/TY) to track leads, sales activities, and client information.
Handle administrative duties such as filing, data entry, and maintaining office supplies.