Sales Coordinator

Arbor Lodging•Phoenix, AZ

About The Position

The Sales Coordinator performs general office duties to support the hotel’s sales and marketing needs. The role uses sales techniques to maximize revenue while maintaining guest loyalty and satisfaction and ensuring the property aligns with brand standards. The Sales Coordinator serves as a point of contact for clients and responds to their questions and requests.

Requirements

  • At least 2 years of hotel front desk or reservations experience.
  • At least 1 year of experience in a Sales Coordinator role.
  • Strong computer skills.
  • Ability to lift up to 30 pounds unassisted.
  • Ability to work weekends and holidays as needed.

Responsibilities

  • Assist clients with reservations and book reservations through the hotel database.
  • Create group bookings, manage rooming lists, and process changes.
  • Assist clients with vouchers and folio and billing inquiries.
  • Serve as the point of contact for pick-up reporting.
  • Distribute resume and BEO packets to teams.

Benefits

  • Competitive salary.
  • Annual review with potential for an increase.
  • 401(k) program with company match.
  • Additional benefits may be available.
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