Sales Coordinator

Logan A/C & Heat Services • Dayton, OH

25d • Onsite

About The Position

As a Sales Coordinator, you’ll create exceptional first impressions by turning customer leads into booked sales appointments. You will deliver exceptional customer service by professionally handling calls, responding with empathy, and resolving inquiries with a problem-solving mindset. You will schedule, confirm, and follow up on Sales appointments efficiently to turn leads into booked calls and satisfied customers. You will maintain accurate customer records and communicate clearly via phone, email, and text to ensure seamless interactions. You will collaborate with teammates and other departments to resolve issues, meet performance goals, and support overall business success.

Requirements

• Strong communication skills
• Actively listen to others
• Stay composed under pressure
• Treat every customer with patience and respect
• Organized
• Comfortable using customer databases
• Comfortable using Microsoft Office
• Enjoy working as part of a collaborative team

Responsibilities

• Deliver exceptional customer service by professionally handling calls, responding with empathy, and resolving inquiries with a problem-solving mindset
• Schedule, confirm, and follow up on Sales appointments efficiently to turn leads into booked calls and satisfied customers
• Maintain accurate customer records and communicate clearly via phone, email, and text to ensure seamless interactions
• Collaborate with teammates and other departments to resolve issues, meet performance goals, and support overall business success

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability
• Long-term disability
• Voluntary life insurance
• 100% company-paid group term life and AD&D coverage
• Weekly PTO accrual starting at 56 hours per year, growing with tenure
• 24 hours of sick time
• Predictable scheduling
• Traditional 401(k) with a 4% company match
• Roth contribution option
• Bonus opportunities
• Profit-sharing opportunities
• Paid Training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed