Sales Coordinator

Middletown Hotel Management•West Chester Township, OH

15d•Onsite

About The Position

The Sales Coordinator role involves providing comprehensive support to the Sales and Catering staff, managing all aspects of group reservations, and handling various administrative duties. This position requires exceptional guest service skills, strong organizational abilities, and the capacity to thrive in a fast-paced, dynamic environment. Key responsibilities include timely project completion, communication management, guest interaction, and the creation of promotional materials.

Requirements

Possess outstanding guest services skills
Professional presentation
Superior organizational skills
Sophisticated communication skills
Ability to handle a multitude of tasks in an intense, ever-changing environment
Ability to prioritize job duties
Professional manners
Outgoing personality
Ability to work on own initiative
Knowledge of Word, Excel, PowerPoint, Publisher and Windows XP (or higher)
Ability to speak clearly and comfortably to a diverse and demanding customer base
Ability to think quickly and make the operation appear seamless and professional to clients at all times
Ability to present & conduct oneself professionally
Ability to work effectively with the client
Driver's License (Required)

Nice To Haves

Detailed oriented and analytical mindset an asset
Knowledge of Delphi System a plus
Past hospitality Reservations, Front Office or Sales experience an asset

Responsibilities

Manage all group reservations aspects in a timely and accurate manner
Complete projects in a timely manner as required by the Director of Catering and Director of Sales
Answer the telephones for Sales and Catering staff when they are not in the office and take messages
Greet appointments and other guests and notify appropriate staff
Prepare coupons and breakfast vouchers for groups
Create Personalized online group page (POG)
Post Hilton Honor, Airline Miles points through OnQ Insider
Open and distribute mail daily, log and drop off all the checks
Attend Sales Meetings and take minutes
Manage Sales checkbook and log in all the invoices/expenses
Send out daily reports in Delphi
Create advertisements in Photoshop for upcoming events