Sales Coordinator

Treace • Ponte Vedra Beach, FL

2d

About The Position

We are seeking a highly organized and detail-oriented Sales Coordinator to join our team. This multi-faceted role is essential in supporting both our customers and sales team, performing a variety of duties such as managing inventory orders, invoicing, and resolving inquiries or issues. The ideal candidate will demonstrate strong organizational skills, a proactive mindset, and exceptional attention to detail.

Requirements

• Three (3) years’ experience in a team-focused office setting supporting a sales team
• High School Diploma or equivalent preferred

Nice To Haves

• Medical device experience or knowledge a plus

Responsibilities

• Oversee the full order-to-cash process using NetSuite ERP, including order entry, invoicing, credit memos, and resolution of billing discrepancies.
• Partner with Finance, Pricing, and other internal teams to streamline workflows for order processing and account management.
• Ensure smooth addition of new surgeons and healthcare facilities into company systems to facilitate seamless product access.
• Act as the primary contact for internal and external customers, addressing inquiries via phone and email.
• Respond to and resolve product- or service-related issues to ensure exceptional customer satisfaction.
• Support new distributors by integrating them into systems and ensuring efficient operational collaboration.
• Place inventory orders for customers, distributors, and employees while ensuring accuracy and timely fulfillment.
• Assist with sales and inventory reporting, contributing actionable insights for decision-making.
• Manage product returns and credits in alignment with departmental policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED