Sales Coordinator

Schulte Hospitality Group•Nashville, TN

22h•Onsite

About The Position

Schulte Hospitality Group is seeking an energetic, experienced, and hands on Sales Coordinator to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package.

Requirements

Minimum of six (6) months prior reservations or front office experience required in a full service hotel or related.
Minimum of High School education
Ability to multi-task
Team player
Ability to exceed expectations of guests
Ability to follow detailed record-keeping procedures that involve intense administration and attention to detail
Ability to make independent decisions
Ability to use a moderately complex computer system and troubleshoot software problems
Strong organizational skills
Ability to work with internal and external customers
Must be able to define problems, collect data, establish facts, and draw valid conclusions
Strong commitment to task with a high sense of urgency
Ability to maintain compliance with all local, state and federal laws and regulations
Maintain confidentiality of guest information and pertinent hotel data

Nice To Haves

Prior experience with Opera PMS is preferred

Responsibilities

Within 48 hours of receipt, inputs group room listings by following a detailed checklist
Works with Director of Revenue Management to achieve optimum occupancy and revenue
Reviews contracts for accuracy in rates, dates, billing inventory levels, and other miscellaneous information
Creates and maintains complete files on all bookings reflected in Sales PMS
Provides information and assistance to enhance guest service
Participates in weekly group pick-up meetings
Provides continuous service to hotel and guests to assure guest satisfaction
Attend group pre-function meetings
Answer reservation sales calls when volume dictates
Posts, tracks and follows all SOP's with advance purchase/deposit reservations
Perform various other duties as assigned to meet business objectives

Benefits

Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Parental Leave
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!