Sales Coordinator- Renaissance Allentown- Full-Time

TPG Hotels & Resorts•Allentown, PA

9d•Onsite

About The Position

The Sales Coordinator provides administrative and operational support to the Sales Department and assists the Director of Sales & Marketing and Sales Managers with day-to-day sales activities. This position helps coordinate group business, maintain accurate sales information, communicate with clients and hotel departments, and ensure a positive guest and client experience.

Requirements

Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Strong customer service and interpersonal skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Ability to work independently and as part of a team.
Basic computer proficiency, including Microsoft Office.
High school diploma or equivalent required.

Nice To Haves

Previous hotel, sales, or administrative experience preferred.
Experience with hotel sales or property-management systems is a plus.

Responsibilities

Provide administrative and clerical support to the Director of Sales & Marketing and Sales Managers.
Assist with group bookings, rooming lists, group pickup information, VIP arrivals, and special requests.
Maintain accurate and organized sales files, contracts, correspondence, and other documentation.
Enter and update group and client information in hotel sales systems.
Prepare reports, welcome letters, meeting materials, correspondence, and other sales documents.
Monitor upcoming groups and communicate important information to appropriate hotel departments.
Assist with client communication, follow-up, and coordination of group details.
Answer telephone calls and emails professionally and respond to client and guest inquiries.
Assist with Sales meetings, including preparing materials and taking meeting minutes as needed.
Work closely with other hotel departments to ensure group and event information is communicated accurately and timely.
Provide friendly, professional service to clients, guests, and team members.
Assist with general organization and daily operation of the Sales Department.
Perform other duties as assigned.