Sales Coordinator
Pella Windows & Doors•Austin, TX
•Onsite
About The Position
We’re looking for a Sales Coordinator to be a key partner to our outside B2B sales team, owning critical administrative and coordination tasks so our sales reps can focus on what they do best: building relationships and closing business. This is a dynamic, customer-connected role with real impact across sales, operations, and customer experience.
Requirements
- Strong organizational skills and exceptional attention to detail
- A proactive, self-motivated approach, you take ownership and follow through
- Ability to juggle multiple priorities in a fast-paced environment
- Confidence interacting with customers and building relationships
- A team-first mindset, you enjoy supporting others and driving results together
- Strong communication skills (phone, email, and in-person)
- Comfort learning systems and technology
Nice To Haves
- 0–2 years of experience in administrative support, sales support, or customer service
- Exposure to construction, building materials, or home improvement industry
- Experience supporting a field/outside sales team
Responsibilities
- Act as a right-hand partner to outside sales reps, taking on non-selling tasks to maximize their productivity
- Prepare, verify, and process quotes, proposals, and orders with a high level of accuracy
- Coordinate closely with sales reps, builders, contractors, and internal teams
- Ensure all orders are complete, accurate, and aligned with customer expectations
- Serve as a key point of contact for builders, contractors, and professional remodelers
- Assist with customer inquiries, follow-ups, and post-sale support
- Build trust by delivering responsive, detail-driven service
- Handle service requests, change orders, and issue resolution with professionalism
- Help create a seamless, positive customer experience from start to finish
- Interpret blueprints and perform basic take-offs to support accurate proposals
- Manage lead follow-up activities and maintain detailed documentation in CRM systems
- Enter and manage orders using quoting and CRM tools (PQM, Salesforce, etc.)
- Generate reports and track key activities for leadership visibility
- Coordinate sample deliveries, service scheduling, and internal requests
- Support continuous improvement efforts and workflow optimization
Benefits
- Competitive hourly rate
- Full benefits package, including health, dental, vision, and more
- Paid time off and holidays
- Opportunities for growth and development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
