Sales Coordinator - Gaylord Texan Resort & Convention Center

Encore Global • Grapevine, TX

19h • Onsite

About The Position

The Sales Coordinator is responsible for assisting the Event Technology team by selling equipment and services for events of all sizes with a special focus on events under $5K in revenue. Complete sales order entries and other sales related activities. Provide general sales administration support including order entry, opportunity management, and customer follow-up.

Requirements

• Minimum of a High School diploma; BS/BA is preferred or 1+ years of sales/event experience.
• Prior technology, sales, hospitality, or event planning experience a plus
• Technical aptitude and proficiency with computer software and programs
• Strong written and oral communication skills needed to effectively solicit and close business via phone/email.

Responsibilities

• Lead import/distribution for Venue complexes researching as needed to determine correct ownership of Lead.
• Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events.
• Direct qualified leads to EventNow (eCommerce platform) as a buying channel for Encore customers.
• Close business by obtaining commitment to buy while maximizing revenue and adhering to event profit guidelines for all assigned business.
• Handles customers’ requests by phone, on-line chat, email, and other channels.
• Follow up with internal and external customers through confirmed order hand-offs.
• Effectively use Encore tools/technology/systems and resources to promptly respond to customer requests.
• Ensure CRM is always accurate and up to date.
• Facilitate strong information exchange with aligned venue leadership teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees