Sales Coordinator

Visual Sound • Broomall, PA

6d • Onsite

About The Position

The onsite Sales Coordinator based at our corporate office in Broomall, PA, will play a key role in supporting the efficiency and success of our sales organization. This position requires a highly organized, detail-focused, and technically capable individual who can manage multiple priorities while maintaining accuracy and consistency. As a central resource for the sales team, the Sales Coordinator will oversee day-to-day administrative responsibilities, maintain critical information within the company’s operating system, and help ensure sales processes are executed smoothly and efficiently. You will ensure smooth communication between the sales team, customers, vendors, and other departments within the company by providing superior support. The ideal candidate will bring strong background in sales and support experience, support proposal building, obtaining best pricing from vendors, understands technical equipment and project documentation, navigates and understands formal bids, has experience with selling using procurement contracts, and an extremely high proficiency with computer and computer programs (Microsoft Office) with a high level of accuracy.

Requirements

• Strong hands-on experience using CRM tools (like Salesforce, HubSpot, or similar CRM tools).
• ERP and Order Entry familiarity with software (like SAP , Oracle, or NetSuite) to track and process client transactions.
• Strong proficiency in Microsoft Outlook, Work and Excel, and Microsoft Teams or similar collaboration tool (chat, video meetings, documentation collaboration).
• Exceptional attention to detail with sharp written skills with a clear, friendly, and articulate communication style via phone and email with employees, customers, and vendors.
• Completes work and tasks thoroughly and accurately.
• Elite multi-tasking and organizational skills with the ability to manage multiple tasks at one time, prioritize workload, and meet tight deadlines.
• Strong analytical troubleshooting, rapid problem-solving, and superior time-management capabilities under tight deadlines.
• Maintain harmonious working relationships with supervisors, co-workers, vendors, and customers.
• Capable of adapting to changing situations, learning new and different skills.
• Ability to work and think independently, performing work with minimal supervision using good judgement.
• Ability to handle sensitive and confidential information.
• Maintain confidential information related to customer transactions, including pricing, problems with units, manufacturing problems, etc.
• Follows company policies, processes, and procedures demonstrating commitment, a positive attitude, and shows initiative in growing within the company.

Nice To Haves

• Previous experience in the AV industry is a plus
• Offers innovative ideas that contribute to the success of the company.

Responsibilities

• Become an expert in our company’s operating system for data entry and record maintenance in sales opportunities, customers, contacts, inventory, service, quotes, processing orders, internal and external change orders.
• Enter sales opportunities and update funnel steps as directed by account manager.
• Generate accurate sales quotes, enter commercial equipment components (displays, switchers, mixers, software, and service contracts), get freight costs.
• Process quotes to orders paid by purchase orders and credit card orders.
• Ability to understand and apply applicable state procurement contracts when preparing quotes to ensure compliance with contract requirements.
• Interface with AV manufacturers and distributors to secure project-specific pricing, maximize margin on Bills of Materials (BOMs), and register project deals to lock in the lowest equipment costs.
• Document review of Bills of Materials (BOMs) to ensure quoted line items accuracy and best pricing.
• Maintain knowledge of current products, vendors, distributors, manufacturers, manufacturer representatives, and other industry and company related information.
• Handle incoming phone calls and emails, routing to proper department/person.
• Liaison between the sales team, customers, and other departments within the company.
• Provide timely follow-up on status of customer orders, back orders, shipping schedules, equipment for repair, wrong shipments, damaged goods, or missing parts, etc.
• Monitoring incoming bids, qualify, compile, format, and organize required documentation, ensuring full compliance with technical and administrative submission requirements.
• Any other tasks assigned to be completed as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed