Sales Coordinator (PT)
About The Position
We are seeking an experienced, part-time Sales Coordinator to join the sales team at our Villa Capri property. This role serves as a trusted advisor, relationship-builder, and brand ambassador for Gallaher Signature Living. In a high-end CCRC and rental community environment, this role is responsible for presenting the Gallaher lifestyle with sophistication, warmth, and credibility—guiding prospective residents and their families through a meaningful lifestyle decision with clarity, confidence, and care. The Sales Coordinator builds enduring relationships that support prospective residents from first inquiry through presale and move-in, while ensuring all communications and representations are accurate, transparent, and compliant with applicable state regulations.
Requirements
- Three (3) years of senior living, luxury residential, or hospitality sales experience.
- Strong consultative sales and relationship-building skills.
- Exceptional interpersonal, communication, and listening skills.
- Strong organizational skills with the ability to manage multiple prospects and priorities.
- Comfort working with affluent, discerning clients and their families.
- Proficiency with CRM systems, Microsoft Office, and/or similar platforms.
- Experience in senior living, healthcare, hospitality, or luxury residential sales.
- Familiarity with CCRCs, entrance fee models, or long-term care planning.
- Professional presence as appropriate for a high-end community.
- A part-time schedule from Wednesday to Saturday (6 hours daily).
- Bachelor’s degree preferred.
Responsibilities
- Communicate the benefits of life at Gallaher Signature Living with authenticity, empathy, and refinement.
- Build and nurture meaningful relationships with prospective residents, families, and influencers.
- Guide prospects through all phases of the sales cycle with clarity and reassurance.
- Maintain ongoing communication with secured future residents.
- Meet or exceed individual sales targets aligned with occupancy goals.
- Proactively develop referral relationships.
- Conduct calls, appointments, tours, and events to achieve sales expectations.
- Monitor personal performance metrics and improve effectiveness.
- Guide residents through apartment or finish selections and collect required advance payments.
- Participate in sales events and community outreach activities.
- Represent the brand professionally in a luxury environment.
- Share market and prospect insights with leadership.
- Maintain working knowledge of California Title 22 regulations related to marketing and disclosures.
- Ensure all representations are accurate and compliant.
- Refrain from providing medical or care assessments.
- Participate in required compliance and fair housing training.
- Report directly to the Executive Director.
- Escalate performance, prospect, or compliance issues as appropriate.
- Collaborate with VP, and Regional Sales Director on sales strategy and execution.
- Participate in training, strategy sessions, and market reviews.
- Perform other duties as assigned.
Benefits
- 401(k) plan with safe harbor employer match
- Paid sick time for hourly team members
- Hourly staff members receive paid time off for their anniversary and birthday
- Complimentary meals for day-shift property employees from our award-winning dining programs
- Opportunities for career advancement and professional growth
- Extensive employer provided training for staff members at all levels
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
