Sales Coordinator (Data Analytics)
Lightspeed Commerce
•Remote
About The Position
Lightspeed is seeking a Sales Coordinator with a focus on Data Analytics to join their team in Manila. This is a permanent work-from-home position. The role reports to the Sales Operations Manager and collaborates with the North-American Retail go-to-market team, playing a crucial part in supporting the Sales department's operations. The ideal candidate is organized, ambitious, and thrives in fast-paced environments, looking to join a dynamic and growing organization. Note that the role requires working North-American (NOAM) time shifts.
Requirements
- Previous experience in a fast-paced, administrative or customer service role.
- Stellar time management and organization skills.
- Remarkable communication skills.
- Prior experience working in a retail environment.
- Experience with CRM systems, spreadsheets, lead enrichment, or data operations tools such as Clay.
- Strong analytical mindset with an interest in AI workflows, automation, and operational process improvement.
Responsibilities
- Provide sales operations with hardware forecasts to minimize risks of stock outages/backorders.
- Support sales teams with data entry for applications and submit supporting documentation.
- Monitor existing applications through their lifecycles and engage with relevant teams and customers to ensure successful onboarding of new merchants.
- Action updates to existing accounts regarding addresses, banking information, and ownership changes.
- Assist Leadership team members with occasional administrative tasks.
- Maintain accurate records in the company CRM.
- Ensure launch cases are correctly created and received by the Launch team with payments being processed.
- Maintain and improve lead/account data quality through data scrubbing, enrichment, and CRM management, identifying opportunities to reduce manual work.
- Support sales operations by analyzing workflows, leveraging AI tools and automation, and improving process efficiency across lead generation and reporting.
- Contribute to achieving organizational objectives as part of the wider team, even if it involves tasks outside the strict scope of the role.
Benefits
- Genuine career opportunities
- Work in a team large enough for growth but lean enough to make a real impact
- Exposure to modern and proven technology
- Ability to work and grow in a truly flexible environment
- Opportunity to learn, expand skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture
- Market-leading salary package
- Permanent work from home setup
- Coworking space available, if needed
- PH holidays observed
- HMO for you and your 2 dependents (Maxicare) from day one
- 15 Vacation leaves
- 10 Sick leaves
- Government Mandated Benefits
- Food Allowance of 1000PHP per month
- Work from Home Allowance of 1000PHP per month
- Health and wellness benefit of 7500PHP per year
- Free LinkedIn Learning License
- Free access to Mental Health support and coaching services
- Opportunity to grow your career in a company that values internal mobility
- Exciting online and in-person events hosted regularly by the Manila Culture Club
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
