Sales Coordinator (Hotel Swexan)
About The Position
The Sales Coordinator provides essential administrative and operational support to the Sales team, ensuring a seamless sales process and exceptional client experience from initial inquiry through event execution. This role supports the hotel’s overall sales strategy by assisting with client communications, sales documentation, account organization, and internal coordination. The Sales Coordinator serves as a key liaison between Sales, Event Services, Operations, and other hotel departments to ensure accurate communication and successful execution of client needs. This position requires strong organization, attention to detail, professionalism, and a passion for delivering the elevated service standards of Hotel Swexan.
Requirements
- 1–2 years of experience in luxury hotel, upscale hospitality, sales, events, or administrative support preferred
- Prior experience in hotel sales, catering, convention services, or hospitality operations is preferred
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Excellent written and verbal communication skills
- Strong attention to detail with the ability to maintain accuracy and follow through on tasks
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Experience with hotel sales systems, CRM platforms, Delphi, CVENT, or similar programs preferred
- Ability to learn and utilize hospitality technology systems effectively
- Professional communication skills with a guest-focused and team-oriented approach
- Ability to build positive relationships with clients, team members, and leadership
Responsibilities
- Provide administrative support to the Sales team, including maintaining calendars, preparing correspondence, organizing files, and assisting with daily sales activities
- Support Sales Managers with client inquiries, proposals, contracts, presentations, and follow-up communication
- Assist with the preparation and organization of sales materials, client presentations, and internal meeting documents
- Maintain accurate client information, sales activity, and booking details within hotel sales systems and databases
- Assist with lead tracking, reporting, and organization of sales opportunities and account information
- Coordinate communication between Sales, Event Services, Revenue Management, Culinary, and Operations teams to ensure alignment on client expectations
- Assist with site inspections, client meetings, and sales appointments as needed
- Support group bookings, corporate accounts, social events, and catering opportunities through administrative coordination
- Participate in sales meetings, pipeline reviews, and internal coordination meetings
- Provide on-property support for client visits, events, and special projects as required
- Maintain a professional and service-oriented approach when communicating with guests, clients, and internal teams
- Perform additional duties and special projects as assigned by Sales leadership
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
