About The Position

Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Sales Coordinator, you’re not just supporting sales operations and lead generation to help drive new business – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Hilton Santa Barbara Beachfront Resort is looking for a Sales Coordinator to join the team! Ideally situated on California's Central Coastline and steps away from pristine beaches. Our property pays homage to Santa Barbara’s culture and history throughout the 24-acre resort. Here our Team Members love being a part of our award-winning culture that includes a friendly workplace environment, career growth opportunities, PLUS Hilton room discounts for you and your family worldwide through our Go Hilton Travel discount program! If you have a passion for creating memorable experiences for guests and want to bring your expertise to Hilton Hotels, then this is the perfect opportunity! Join Hilton today, #1 on Great Places to Work!

Requirements

  • Excellent English verbal and written communication skills
  • At least one (1) year of administrative experience is desired
  • Previous experience in hotel sales or marketing

Nice To Haves

  • Experience with Delphi is a plus

Responsibilities

  • Assist with special events, site inspections, and on‑property photo shoots
  • Greet hotel guests, provide directions, and answer general guest inquiries
  • Answer incoming phone calls, gather critical information, and route to appropriate managers
  • Respond to inquiries received via email and referrals
  • Enter and manage leads, inquiries, and client information in the Delphi system
  • Partner with the Finance Department and Director to track commission and revenue details
  • Update marketing photos and property information on third‑party websites and platforms
  • Ensure site rooms are prepared daily for inspections and events
  • Collaborate closely with Housekeeping and Front Office teams to coordinate site rooms
  • Manage master room keys for site rooms and maintain appropriate access controls

Benefits

  • Go Hilton Travel discount program
  • Employee stock purchase program (ESPP)
  • Paid parental leave
  • Personalized caregiving support
  • Crisis concierge
  • Mental health resources
  • Generous paid time off (PTO)
  • Health & welfare benefits
  • Retirement plans
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