Sales Coordinator - Parts & Aftermarket

Water Technologies•Leonia, NJ

6d•$47,000 - $55,000•Onsite

About The Position

In this role, you'll manage the complete quote-to-PO process for our Aquaray® Ultraviolet (UV) Systems, serving municipal customers. You'll be the critical link between our outside sales team, customers, and internal stakeholders—translating customer needs into accurate quotes for UV treatment systems and related parts, then shepherding orders through to completion. This isn't typical administrative work; you'll need to understand customer challenges, ask the right questions, and turn those insights into precise quotes.

Requirements

High School diploma/GED AND one of the following: 3+ years in operations, customer service, order coordination, parts support, or administrative support; OR 2+ years experience in technical support, field service support, applications support, or a similar technical or operational role, preferably within the water industry.
Self-starter: Own your work and drive it to completion with minimal oversight
Curious: Ask clarifying questions and genuinely want to understand customer needs and how things work
Organized: Manage multiple priorities and keep track of moving pieces across different customers
Comfortable with business systems: Pick up software platforms like SAP and Salesforce quickly
Strong communicator: Write clearly and speak professionally in English
Collaborative: Work well across teams and support your colleagues
Sound judgment: Make decisions that balance customer needs with business objectives.
Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity

Nice To Haves

Prior experience with SAP or Salesforce
Familiarity with water treatment or UV systems.

Responsibilities

Receive customer requests and clarify their needs to create accurate quotes
Learn our UV Systems product line and parts catalog
Build customer profiles in SAP and generate quotations through to purchase order
Manage multiple concurrent customer requests while maintaining accurate records
Coordinate across finance, procurement, and the commercial team to move deals forward
Communicate with customers and internal teams via email and phone to resolve questions and keep orders on track
Track sales information in Salesforce and SAP
Identify process improvements and take initiative on follow-ups.