Sales Coordinator, Leisure
About The Position
The Leisure Sales Coordinator position provides comprehensive administrative, operational, and sales support to the Leisure Sales Team. This individual will be a highly organized service-oriented professional that serves as an ambassador on behalf of the Leisure Sales Team liaising with all key internal departments, luxury travel industry partners, luxury travel advisors, consortia representatives, wholesalers, tour operators, and prospective guests. The coordinator position plays a critical role in supporting revenue-generating initiatives, maintaining client relationships, coordinating sales activities, and managing reporting and client databases.
Requirements
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Requires excellent communication skills, both verbal and written.
- Ability to communicate customer needs and resolve complaints independently.
- Ability to act independently with minimal or no supervision.
- Must possess basic computational ability, including but not limited to accounting programs, Microsoft Office Suite, particularly Word, Excel, Outlook, PowerPoint and Teams.
Nice To Haves
- Bachelor’s Degree preferred.
- Minimum 2 years of administrative, sales support, hospitality, or luxury travel experience preferred.
- Experience with CRM and hotel sales systems is preferred.
- Ability to generate reports and analyze sales data.
Responsibilities
- Provide direct administrative support to the Leisure Sales Team and possess the capacity to multi-task, managing multiple priorities and projects simultaneously.
- Prepare detailed reservation quotes, assist with pre-arrival details /initial planning of the guest experience, and maintain daily client correspondence and workflow.
- Serve as a professional point of contact for luxury travel advisors, consortia partners, wholesalers, tour operators, and travel industry clients.
- Process expense reports, invoices, and departmental purchase requests.
- Coordinate site inspections for travel advisors, manage all logistics associated with FAM trips as well as educational visits.
- Ability to prioritize responsibilities in a fast-paced luxury environment.
- Assist in the preparation for travel and trade shows.
Benefits
- Opportunities for career growth are bountiful
- Training programs are open to those seeking advancement
- Encourage all of our associates to continuously learn and grow
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
