Sales Coordinator I

Frymaster•Shreveport, LA

15d•Onsite

About The Position

We are Frymaster! We design, manufacture and supply best-in-class commercial fryers for the global foodservice market. We empower you to grow with us. We recognize you and reward you. We win together as one team. Bring your passion for excellence to our table. As Sales Coordinator I, you are the liaison between the outside sales team, factory representatives and dealer network, as well as internal departments by helping to streamline processes, enhance communication and contribute to revenue growth. This will require being organized, detail-oriented and capable of multitasking in a fast-paced environment. Work is focused on responding to inbound calls and emails related to sales orders and resolving routine order/delivery issues. Reporting directly to the Customer Service Manager, this position is based in Shreveport, LA. This position is open to candidates who are authorized to work and reside in the following states: Alabama, Arkansas, Arizona, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Washington, West Virginia, Wisconsin or Wyoming. Due to payroll, tax, and employment law requirements, applicants must be located in one of these states at the time of hire.

Requirements

High school diploma or equivalent
2 – 3 years experience in sales support or administrative role
Strong verbal and written communication skills
Excellent organizational skills with the ability to multitask and prioritize effectively
Detail oriented with strong analytical skills
Customer-focused with a commitment to providing exceptional service
Proficiency in MS Office applications; ability to operate all related equipment for the role
Time management skills
Able to function in a fast-paced environment coping with frequent changes, delays or unexpected events

Nice To Haves

Manufacturing background preferred but not required

Responsibilities

Providing knowledgeable sales support
Maintain a good relationship with factory representatives and dealers
Processing, monitoring and keeping track of purchase orders
Logistics support/resolutions
Resolves routine and basic problems, communicates solution, ensuring satisfaction
Address inquiries, provide product information and process purchase orders
Communication with outside sales team and internal departments
Maintain and update customer information
May utilize a customer relationship application or database to record activities and product information
May train or mentor less experienced team members