Sales Coordinator (BDC)

Reliable Cars & RV•Springfield, MO

1d•Onsite

About The Position

Reliable Cars is seeking a motivated Sales Coordinator (BDC) with a positive personality and competitive spirit to join their team. This role is for individuals eager to work in a highly productive and fast-paced environment. At Reliable Cars, the focus is on making every customer a customer for life, believing that happy employees create happy customers. They reward hard work and motivation, valuing every employee as critical to success and seeking dynamic individuals who want to join a team where they matter.

Requirements

Available to work flexible hours and weekends
Self-starter mentality and ambitious spirit preferred
Ready to waste no time on learning new products in and out, eager to improve
Phenomenal communication skills with customers and team members
Professional, well-groomed personal appearance
Clean driving record and valid driver’s license
Willing to submit to a pre-employment background check and drug screen

Nice To Haves

Sales or customer service experience

Responsibilities

Responds to customer requests from the Internet lead system and gathers information from the customer about the make, type, and quality of vehicle desired; trade-in details; the customer’s goals
Mines the existing customer database for new and/or additional customer interest in additional vehicle purchases, contacting such customers by email, phone, and text messages
Researches and develops lists of potential clients.
Identifies and qualifies business opportunities
Follows up on sales leads and makes cold calls to potential clients.
Schedules an appointment with the customer to visit the dealership to meet with a salesperson who will then conduct the steps of the sale.
Consults regularly with the Internet Director.
Follows an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
Follows a prospect development system, sends follow-up emails, and makes follow-up calls to those potential customers.
Remains knowledgeable of new products, features, accessories, processes, etc.
Meets or exceeds the written forecast and projection numbers.