Sales Coordinator / Administrative Support

Select Stone Supply Ltd•Burlington, ON

2d•Onsite

About The Position

We are seeking a Sales Coordinator / Administrative Support professional to work directly with and support our Business Development Manager. In this detail-oriented role, you’ll help coordinate customer communication, sales administration, project tracking, scheduling, CRM management, and internal workflow coordination to ensure projects move smoothly from initial inquiry through completion. This position is part of our Sales team, where organization, responsiveness, and customer satisfaction are key. You’ll work closely with the Business Development Manager as well as internal departments including production, procurement, drafting, delivery, accounting, and marketing. Your ability to stay organized, communicate clearly, and manage multiple priorities will play an important role in supporting both the sales process and overall customer experience.

Requirements

Strong organizational and administrative skills
Communicate confidently and professionally
Detail-oriented and dependable
Enjoy working with both customers and internal teams
Thrive in a fast-paced environment where priorities can shift quickly
Proficiency in Microsoft Office Suite

Nice To Haves

Previous experience in sales coordination, administration, customer service, or project coordination preferred
Experience with Salesforce or CRM systems considered an asset
Experience in construction, architectural products, stone, masonry, or building materials industry considered an asset
Business diploma or degree considered an asset

Responsibilities

Manage calendars, appointments, customer meetings, and follow-ups for the Business Development Manager
Coordinate customer communication, project updates, and sales administration
Maintain CRM records, track opportunities, and support quote preparation
Assist with project coordination between sales, procurement, production, drafting, and delivery teams
Coordinate project handoffs, schedules, approvals, and delivery timelines between departments
Follow up on outstanding information, shop drawings, change requests, and project deliverables
Communicate with internal teams to ensure accurate project information is prepared for procurement and production teams
Coordinate sample packages, presentation materials, and showroom support
Help organize trade shows, customer events, and marketing initiatives
Maintain organized project files, documentation, and internal reporting