Retail Sales Control/ Customer Service Desk Manager
Boscov's•Clifton Park, NY
•Onsite
About The Position
Boscov’s is seeking an experienced Sales Control/Customer Service Desk Manager to join their retail team. This role involves supervising a team of associates to ensure excellent customer service and efficient transaction processing. The ideal candidate will leverage their management, organizational, and customer service skills in this dynamic leadership position within a company known for quality and savings.
Requirements
- Ability to lead a retail team to actively engage coworkers to provide excellent customer service.
- High school diploma or equivalent.
- Prior money management and retail, banking, or accounting experience.
- Basic accounting skills.
- People management skills, ability to lead and develop coworkers.
- Excellent written, verbal, and interpersonal communication skills.
- Creative problem-solving skills.
- Ability to learn computer systems, POS register, telxon, and interpret reports.
- Available to work varied days and hours as work schedule requires, including evenings and weekends.
Nice To Haves
- Bachelor's degree
Responsibilities
- Supervise and participate in the accountability and balancing of cash receipts and paperwork.
- Investigate and resolve discrepancies.
- Order supplies for the Customer Service Desk.
- Supervise, train, and coordinate the Sales Control Office and Customer Service Desk.
- Accurately and efficiently complete all transactions and paperwork while adhering to company policies and procedures.
Benefits
- Medical/dental/vision
- Short term disability/ Long term disability- voluntary
- Life Insurance (company paid)
- 401(k) w/ company match
- Weekly pay
- Paid vacation
- Liberal employee discount
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
