Sales Contract Manager

Bass Pro Shops•Ridgedale, MO

1d•Onsite

About The Position

The Contract Sales Manager for Bass Pro Shops – Hospitality Division is responsible for generating revenue through the development, negotiation, and management of contracted business for the resort. This position focuses on securing group, corporate, association, tour, leisure, and specialty market opportunities while building long-term client relationships. The Contract Sales Manager serves as a strategic sales partner, driving occupancy, group bookings, event revenue, and overall resort profitability through effective contract management and sales execution.

Requirements

Minimum Degree Required: High School Diploma or Equivalent
Minimum of 3-5 years of sales experience in hospitality, hotels, resorts, conference centers, or related industries
Proven track record of meeting or exceeding sales goals
Ability to prioritize multiple time-sensitive agreements in a fast-paced sales environment
Ability to handle highly sensitive and confidential financial and legal information with discretion.
Meticulously reviewing contracts to spot inconsistencies, errors, or ambiguities before execution
Familiarity with the end-to-end sales cycle, proposals (RFP/RFQ), and pricing policies
Strong sales, negotiation, and closing skills
Excellent verbal, written, and presentation communication abilities
Knowledge of hospitality sales processes and market segments
Proficiency in CRM software, Microsoft Office Suite, and property management systems
Strong organizational and time management skills
Ability to build trust and develop long-term client relationships
Strong analytical and problem-solving abilities
Ability to manage multiple projects and deadlines simultaneously
Ability to lead, manage, and motivate direct reports

Nice To Haves

Experience negotiating and managing contracts preferred

Responsibilities

Prospect, solicit, and secure new business opportunities for group lodging, meetings, conferences, weddings, and special events
Develop and maintain relationships with corporate accounts, meeting planners, travel partners, associations, and other key customers
Execute sales plans and strategies to achieve room night, catering, and revenue goals
Conduct sales calls, site inspections, trade shows, networking events, and client presentations
Negotiate pricing, terms, and conditions of contracts with clients while maximizing resort profitability
Prepare, review, execute, and maintain sales agreements and contracts
Ensure all contractual obligations and deliverables are communicated to operational teams
Work closely with legal, finance, and leadership teams regarding contract approvals and revisions.
Serve as the primary point of contact for contracted clients
Maintain strong customer relationships to encourage repeat business and referrals
Respond promptly to client inquiries, proposals, and requests for information
Manage client expectations and ensure a seamless transition from sales to event execution.
Maintain accurate sales forecasts, pipeline activity, and production reports
Achieve established sales goals, revenue targets, and key performance indicators
Utilize CRM systems to track prospecting activities, customer interactions, contracts, and sales performance
Prepare weekly, monthly, and quarterly sales reports
Maintain organized contract files and documentation
All other duties as assigned