Sales Consultant

Stanton Optical•Tulsa, OK
•Onsite

About The Position

Stanton Optical is seeking self-motivated Sales Consultants to create an easy and memorable experience for patients and customers as they choose eyewear and navigate the sales process. The role supports customers’ eyewear and eye-care needs while offering promotional products and services. Sales Consultants work toward sales goals in a fast-paced retail environment and may perform basic optical-lab tasks to help ensure accurate, timely orders. Stanton Optical is a full-service retail optical center and part of Now Optics. Its stated vision is to modernize the eye-care experience for all people, its mission is to make eye care easy, and its values are Integrity, Collaboration, Accountability, Respect, and Empowerment. Work hours are determined by business needs, and schedule flexibility is expected.

Requirements

  • At least 1 year of proven customer-service experience while exceeding sales goals in a fast-paced retail environment.
  • Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
  • Ability to communicate effectively with a diverse group of people.
  • High school diploma or equivalent.
  • Passion for outstanding customer and patient care.
  • Schedule flexibility; work hours are determined by business needs.

Nice To Haves

  • Optical experience.

Responsibilities

  • Greet patients and customers, identify their needs, and provide an easy and memorable experience, including presenting available promotional products and services.
  • Help patients and customers choose eyewear that fits their budget and eye-care needs.
  • Troubleshoot prescription-related problems.
  • Resolve customer complaints, support dissatisfied patients, and provide solutions.
  • Meet established sales goals while following company and local policies and procedures.
  • Follow quality-control standards, including OSHA and other safety requirements.
  • Maintain brand standards and perform basic housekeeping as needed.
  • Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyeglass delivery.
  • Maintain brand standards in the lab and notify management about equipment malfunctions, incomplete orders, incorrect lenses, and related issues.
  • Track delivery-time commitments, including Now Service and Ready When Promised, to ensure compliance.
  • Perform other duties as assigned and required.

Benefits

  • Medical, dental, and prescription drug coverage for eligible employees.
  • Company-paid life and short-term disability coverage.
  • Free eyeglasses.
  • Identity theft protection.
  • Pet insurance.
  • Paid time off that increases with seniority.
  • Professional development and promotion opportunities.
  • Employee recognition programs.
  • Employee Assistance Program (EAP).
  • Two free eyeglasses each year with no dollar limit.
  • Friends and Family discounts on products.
  • Competitive variable compensation opportunities and sales commission.
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