Sales Consultant

Steve Marshall Group • Surrey, BC

172d • CA$100,000 - CA$200,000 • Onsite

About The Position

Titanium Ford is one of the Lower Mainland’s premier Ford dealerships, serving customers across Surrey and beyond with excellence and expertise. We thrive in a diverse, fast-paced market and are proud of our reputation for integrity and top-tier customer service. Our team brings energy, professionalism, and a forward-thinking approach to everything we do. If you’re looking to grow your career in one of BC’s most dynamic regions, Titanium Ford offers opportunity, stability, and a workplace that rewards results.

The Sales Consultant is responsible for guiding customers through the vehicle purchase process, from initial greeting to final delivery. This role requires a customer-first mindset, strong communication skills, and the ability to build trust while providing expert product knowledge. The ideal candidate thrives in a fast-paced environment, enjoys working with people, and is motivated to achieve sales goals while delivering an outstanding customer experience.

Requirements

• High school diploma or equivalent; post-secondary education in business, marketing, or a related field is an asset.
• Previous experience in sales, customer service, or the automotive industry preferred (training provided for the right candidate).
• Valid driver’s license with a clean driving record.
• Strong communication and interpersonal skills with a customer-first approach.
• Proven ability to build rapport, establish trust, and deliver exceptional service.
• Results-driven with a high level of initiative and motivation.
• Ability to work flexible hours, including evenings and weekends.
• Comfortable with technology, including CRM systems, Microsoft Office, and digital sales tools.

Nice To Haves

• post-secondary education in business, marketing, or a related field is an asset.

Responsibilities

• Welcome customers to the dealership, listen attentively to their needs, and create a positive, stress-free buying experience.
• Proactively generate leads through networking, referrals, and community engagement activities.
• Maintain a strong understanding of the vehicles we offer, including features, pricing, incentives, and promotions.
• Guide customers through the sales process, including test drives, trade-in evaluations, and presenting financing or leasing options in collaboration with the Finance & Insurance team.
• Develop and maintain lasting relationships with customers to encourage repeat business and referrals.
• Consistently meet and exceed sales targets, performance metrics, and customer satisfaction expectations.
• Work closely with the sales team, service, and finance departments to ensure a seamless and professional customer experience.
• Perform additional responsibilities relevant to the position as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED