Sales Consultant

Stanton Optical • Ft. Lauderdale, FL

16h • Onsite

About The Position

Stanton Optical is seeking a Sales Consultant to help patients and customers find eyewear that meets their eye care needs and budget. The role delivers an easy, memorable customer experience through the company’s sales process, while working toward sales goals and following company policies, procedures, quality controls, and safety requirements. Sales Consultants also support basic optical lab and repair work, accurate and timely order delivery, and store and lab standards. Work hours are determined by business needs, and the role offers variable compensation and sales commissions.

Requirements

• At least 1 year of proven success delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.
• Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
• Ability to communicate effectively with a diverse group of people.
• High school diploma or equivalent.
• Schedule flexibility; work hours are determined by business needs.
• Passion for outstanding customer and patient care.

Nice To Haves

• Optical experience.

Responsibilities

• Greet patients and customers, identify their needs, and explain available promotional products and services.
• Help patients and customers choose eyewear that fits their budgets and eye care needs.
• Troubleshoot prescription-related problems.
• Resolve customer complaints, address dissatisfied patients, and provide solutions.
• Meet established sales goals while complying with company and local policies and procedures.
• Follow quality-control standards, including OSHA and other safety requirements.
• Perform basic housekeeping to maintain brand standards.
• Complete simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyeglass delivery.
• Maintain lab-area brand standards and notify management about equipment malfunctions, incomplete orders, or incorrect lenses.
• Track delivery commitments, including Now Service and Ready When Promised, to ensure compliance.
• Perform other duties as assigned and required.

Benefits

• Medical, dental, and prescription drug coverage for eligible employees.
• Company-paid life insurance and short-term disability coverage.
• Free eyeglasses; employees receive two pairs each year with no dollar limit.
• Identity theft protection.
• Pet insurance.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Friends and Family discounts on products.
• Variable compensation opportunities and sales commissions.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED