Sales Consultant

Stanton Optical•Ocala, FL
•Onsite

About The Position

Stanton Optical is seeking a self-motivated Sales Consultant to help patients and customers have an easy, memorable experience while choosing eyewear and meeting their eye-care needs. The role combines customer service, sales, basic optical-lab work, and store upkeep in a fast-paced retail environment. Consultants work toward established sales goals and have variable compensation opportunities, including sales commissions. Work hours are determined by business needs.

Requirements

  • At least 1 year of experience delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.
  • Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
  • Effective communication skills with a diverse group of people.
  • High school diploma or equivalent.
  • Passion for outstanding customer and patient care.
  • Schedule flexibility; work hours are determined by business needs.

Nice To Haves

  • Optical experience.

Responsibilities

  • Greet patients and customers, identify their needs, and explain available promotional products and services.
  • Help customers choose eyewear that fits their budgets and eye-care needs.
  • Troubleshoot prescription-related problems and resolve complaints by providing solutions.
  • Meet established sales goals while following company and local policies and procedures.
  • Follow quality-control standards, OSHA requirements, and other safety requirements.
  • Maintain brand standards and perform basic housekeeping as needed.
  • Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyewear delivery.
  • Maintain brand standards in the lab area and notify management about equipment malfunctions, incomplete orders, or incorrect lenses.
  • Track delivery commitments, including Now Service and Ready When Promised, to ensure compliance.
  • Perform other assigned duties as required.

Benefits

  • Medical, dental, and prescription drug coverage for eligible employees.
  • Company-paid life insurance and short-term disability coverage.
  • Free eyeglasses; employees receive two pairs each year with no dollar limit.
  • Identity theft protection and pet insurance.
  • Paid time off that increases with seniority.
  • Professional development and promotion opportunities.
  • Employee recognition programs.
  • Employee Assistance Program (EAP).
  • Friends and family discounts on products.
  • Variable compensation opportunities and sales commissions.
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