Sales Consultant

Stanton Optical•Salinas, CA

16h•Onsite

About The Position

Stanton Optical Sales Consultants create an easy and memorable experience for patients and customers as they assist them through the sales process and help meet their eyewear needs. The role is suited to self-motivated individuals who want to influence their earnings and career potential. Sales Consultants work in a fast-paced retail optical environment and help customers find eyewear that fits their budget and eye care needs. The stated annualized wage range is $35,000–$45,000, inclusive of 2% commission on personal sales. Stanton Optical is a full-service retail optical company focused on providing customer service and quality eyewear at affordable prices. Its stated vision is to modernize the eye care experience for all people, and its mission is to make eye care easy. The company describes its values as iCARE: Integrity, Collaboration, Accountability, Respect, and Empowerment.

Requirements

At least 1 year of demonstrated success delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.
Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
Ability to communicate effectively with a diverse group of people.
High school diploma or equivalent.

Nice To Haves

Optical experience is a plus.

Responsibilities

Greet patients and customers as they enter the store and identify their needs to provide an easy and memorable experience, including informing them about promotional products and services.
Perform pre-testing as needed.
Help patients and customers select eyewear that suits their budget and eye care needs.
Meet established sales goals while complying with company and local policies and procedures.
Ensure customer satisfaction, answer questions, minimize dissatisfaction, and provide solutions to resolve issues.
Follow quality-control standards, including OSHA and other safety requirements.
Maintain brand standards and perform basic housekeeping as needed.
Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyeglass delivery and ensure orders are accurate and on time.
Maintain brand standards in the lab area and notify management about equipment malfunctions, incomplete orders, incorrect lenses, and similar issues.
Track delivery commitments, including Now Service and Ready When Promised, to ensure compliance.
Perform other duties as assigned and required.

Benefits

Eligible employees may receive medical, dental, and prescription drug coverage.
Company-paid life and short-term disability coverage.
Free eyeglasses; employees receive two eyeglasses each year with no dollar limit.
Identity theft protection and pet insurance.
Paid time off that increases with seniority.
Professional development and promotion opportunities.
Employee recognition programs.
Employee Assistance Program (EAP).
Friends and family discounts on products.
Competitive variable compensation opportunities and sales commission.