Sales Consultant

Stanton Optical • Indianapolis, IN

18h • Onsite

About The Position

Stanton Optical Sales Consultants create an easy and memorable experience for patients and customers as they move through the eyewear sales process. The role helps customers select eyewear that fits their budgets and eye-care needs, while supporting the company’s mission of making eye care easy and its vision of modernizing the eye-care experience. Sales Consultants work in a fast-paced retail environment and are responsible for meeting sales goals, delivering quality service, and helping ensure eyewear orders are accurate and delivered on time. Work hours are determined by business needs, and schedule flexibility is required.

Requirements

• At least 1 year of proven success delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.
• Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
• Ability to communicate effectively with a diverse group of people.
• High school diploma or equivalent.
• Passion for outstanding customer and patient care.
• Schedule flexibility; work hours are determined by business needs.

Nice To Haves

• Optical experience.

Responsibilities

• Greet patients and customers, identify their needs, and explain available promotional products and services.
• Help patients and customers choose eyewear suited to their budgets and eye-care needs.
• Troubleshoot prescription-related problems.
• Resolve customer complaints, diffuse dissatisfaction, and provide solutions.
• Meet established sales goals while complying with company and local policies and procedures.
• Follow quality-control standards, including OSHA and other safety requirements.
• Maintain brand standards and perform basic housekeeping as needed.
• Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyeglass delivery.
• Maintain brand standards in the lab area and notify management about equipment malfunctions, incomplete orders, or incorrect lenses.
• Track delivery commitments, including Now Service and Ready When Promised, to ensure compliance.
• Perform other duties as assigned and required.

Benefits

• Medical, dental, and prescription drug coverage for eligible employees.
• Company-paid life and short-term disability coverage.
• Free eyeglasses; employees receive two pairs each year with no dollar limit.
• Identity theft protection.
• Pet insurance.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Friends and Family discounts on products.
• Competitive variable compensation opportunities and sales commission.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED