Sales Consultant

Stanton Optical • Tyler, TX

1d • Onsite

About The Position

Stanton Optical is hiring a Sales Consultant to help patients and customers choose eyewear and navigate the company’s sales process. The role focuses on creating an easy, memorable experience while addressing customers’ budgets and eye care needs. Consultants work toward sales goals and have variable compensation opportunities, including sales commission. Work hours are determined by business needs, and schedule flexibility is required.

Stanton Optical is a full-service retail optical center and part of Now Optics. Its stated vision is to modernize the eye care experience for all people, its mission is to make eye care easy, and its values are represented by iCARE: Integrity, Collaboration, Accountability, Respect, and Empowerment. The company describes its environment as flexible and dynamic and encourages team members to share ideas and pursue professional development and promotion opportunities.

Requirements

• At least 1 year of proven success delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.
• Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
• Ability to communicate effectively with a diverse group of people.
• High school diploma or equivalent.
• Passion for outstanding customer and patient care.
• Schedule flexibility; work hours are determined by business needs.

Nice To Haves

• Optical experience.

Responsibilities

• Greet patients and customers as they enter the store, identify their needs, and explain available promotional products and services.
• Help patients and customers select eyewear that fits their budgets and eye care needs.
• Troubleshoot and identify problems related to prescriptions.
• Resolve customer complaints, address dissatisfied patients, and provide solutions.
• Meet established sales goals while complying with company and local policies and procedures.
• Follow quality-control standards, including OSHA and other safety requirements.
• Maintain brand standards and perform basic housekeeping duties as needed.
• Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyeglass delivery.
• Help ensure customer orders are delivered accurately and on time.
• Maintain brand standards in the lab area and notify management about equipment malfunctions, incomplete orders, or incorrect lenses.
• Track delivery commitments, including Now Service and Ready When Promised, to ensure compliance.
• Perform other duties as assigned and required.

Benefits

• Medical, dental, and prescription drug coverage for eligible employees.
• Company-paid life and short-term disability coverage.
• Free eyeglasses; employees receive two pairs each year with no dollar limit.
• Identity theft protection.
• Pet insurance.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Friends and Family discounts on products.
• Competitive variable compensation opportunities and sales commission.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED