Sales Consultant

Stanton Optical • Lubbock, TX

18h

About The Position

Stanton Optical is seeking a Sales Consultant to create an easy and memorable experience for patients and customers while helping them meet their eyewear needs. The role involves guiding customers through the sales process, recommending eyewear that fits their budgets and eye care needs, and supporting sales goals. Sales Consultants also assist with basic optical-lab tasks, customer repairs, order accuracy, and timely delivery. Work hours are determined by business needs, and the position offers variable compensation and sales commissions.

Requirements

• At least 1 year of demonstrated success delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.
• Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
• Ability to communicate effectively with a diverse group of people.
• High school diploma or equivalent.
• Schedule flexibility; work hours are determined by business needs.

Nice To Haves

• Optical experience.

Responsibilities

• Welcome patients and customers and identify their needs, explain available promotions, and help provide an easy, memorable experience.
• Help patients and customers select eyewear that fits their budget and eye care needs.
• Troubleshoot prescription-related problems.
• Resolve customer complaints, address dissatisfied patients, and provide solutions.
• Meet established sales goals while following company and local policies and procedures.
• Follow quality-control standards, including OSHA and other safety requirements.
• Maintain brand standards and perform basic housekeeping as needed.
• Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyewear delivery.
• Maintain lab-area brand standards and notify management about equipment malfunctions, incomplete orders, or incorrect lenses.
• Track delivery commitments, including Now Service and Ready When Promised, to ensure compliance.
• Perform other duties as assigned and required.

Benefits

• Medical, dental, and prescription drug coverage for eligible employees.
• Company-paid life and short-term disability coverage.
• Free eyeglasses; employees receive two pairs each year with no dollar limit.
• Identity theft protection.
• Pet insurance.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Friends and family discounts on products.
• Variable compensation opportunities and sales commissions.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED