Sales Consultant

Stanton Optical • Forney, TX

18h • Onsite

About The Position

Stanton Optical Sales Consultants create an easy and memorable experience for patients and customers as they move through the eyewear sales process. The role supports customers in choosing eyewear that suits their budget and eye-care needs, while working toward sales goals and helping ensure accurate, timely delivery of orders. Sales Consultants contribute to a fast-paced retail environment and are expected to share the company’s vision of modernizing eye care and making it easy, accessible, and affordable.

Requirements

• At least 1 year of proven success delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.
• Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
• Ability to communicate effectively with a diverse group of people.
• High school diploma or equivalent.
• Passion for outstanding customer and patient care.
• Schedule flexibility; work hours are determined by business needs.

Nice To Haves

• Optical experience.

Responsibilities

• Greet patients and customers, identify their needs, and explain available promotional products and services.
• Help patients and customers select eyewear that fits their budgets and eye-care needs.
• Troubleshoot prescription-related problems.
• Resolve customer complaints, respond to dissatisfied patients, and provide solutions.
• Meet established sales goals while following company and local policies and procedures.
• Follow quality-control standards, including OSHA and other safety requirements.
• Maintain brand standards, including performing basic housekeeping as needed.
• Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyeglass delivery.
• Maintain brand standards in the lab area and notify management about equipment malfunctions, incomplete orders, or incorrect lenses.
• Track delivery commitments, including Now Service and Ready When Promised, to support 100% compliance.
• Perform other duties as assigned and required.

Benefits

• Medical, dental, and prescription drug coverage for eligible employees.
• Company-paid life and short-term disability coverage.
• Free eyeglasses, including two pairs annually with no dollar limit.
• Identity theft protection.
• Pet insurance.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Friends and Family discounts on products.
• Variable compensation opportunities and sales commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED