Sales Consultant

Stanton Optical•Clovis, NM

16h•Onsite

About The Position

Stanton Optical is seeking self-motivated Sales Consultants to help patients and customers have an easy, memorable experience while choosing eyewear and fulfilling their eye care needs. The role is based at a store location and combines customer service, sales, and basic optical lab work. Consultants are responsible for meeting sales goals and have variable compensation opportunities, including sales commissions. Stanton Optical is a full-service retail optical provider focused on making quality eye care accessible and affordable. Team members are expected to support Now Optics’ vision of modernizing the eye care experience, its mission of making eye care easy, and its iCARE values: Integrity, Collaboration, Accountability, Respect, and Empowerment. Work hours are determined by business needs, and schedule flexibility is required. The company describes its environment as flexible, dynamic, and supportive of innovation and employee ideas. Eligible employees may receive benefits including medical, dental, and prescription drug coverage, company-paid life and short-term disability coverage, free eyeglasses, identity theft protection, pet insurance, paid time off that increases with seniority, professional development and promotion opportunities, employee recognition programs, and an Employee Assistance Program. Employees also receive two eyeglasses each year with no dollar limit and friends-and-family product discounts.

Requirements

At least 1 year of proven success delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.
Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
Ability to communicate effectively with a diverse group of people.
High school diploma or equivalent.
Passion for outstanding customer and patient care.
Schedule flexibility; work hours are determined by business needs.

Nice To Haves

Optical experience.

Responsibilities

Greet patients and customers and identify their needs to provide an easy and memorable experience, including explaining promotional products and services.
Help patients and customers select eyewear suited to their budget and eye care needs.
Troubleshoot and identify prescription-related problems.
Resolve customer complaints, help dissatisfied patients, and provide solutions.
Meet established sales goals while following company and local policies and procedures.
Follow quality-control standards, including OSHA and other safety requirements.
Maintain brand standards and perform basic housekeeping as needed.
Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to help expedite eyewear delivery.
Maintain brand standards in the lab area and notify management about equipment malfunctions, incomplete orders, or incorrect lenses.
Track delivery commitments, including Now Service and Ready When Promised, to ensure compliance.
Perform other duties as assigned and required.