Sales Consultant

Stanton Optical•El centro, CA
•Onsite

About The Position

Sales Consultants at Stanton Optical create an easy and memorable experience for patients and customers as they move through the sales process and choose eyewear. The role supports the company’s mission to make eye care easy and its vision of modernizing the eye care experience for all people. Consultants help customers find eyewear suited to their budgets and eye care needs, meet sales goals, and support accurate, timely order delivery. The position offers variable compensation and sales commissions, along with opportunities for career development and promotion. Work hours are determined by business needs.

Requirements

  • At least 1 year of proven success delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.
  • Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
  • Ability to communicate effectively with a diverse group of people.
  • High school diploma or equivalent.

Nice To Haves

  • Optical experience is a plus.

Responsibilities

  • Welcome patients and customers, identify their needs, and explain relevant promotional products and services.
  • Help patients and customers select eyewear that fits their budget and eye care needs.
  • Troubleshoot prescription-related issues.
  • Resolve customer complaints, respond to dissatisfied patients, and provide solutions.
  • Meet established sales goals while following company and local policies and procedures.
  • Follow quality-control standards, including OSHA and other safety requirements.
  • Maintain brand standards, including performing basic housekeeping as needed.
  • Complete simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyeglass delivery.
  • Maintain standards in the lab area and notify management about equipment malfunctions, incomplete orders, or incorrect lenses.
  • Track delivery commitments, including Now Service and Ready When Promised, to ensure compliance.
  • Perform other duties as assigned and required.

Benefits

  • Medical, dental, and prescription drug coverage for eligible employees.
  • Company-paid life and short-term disability coverage.
  • Free eyeglasses, including two pairs each year with no dollar limit.
  • Identity theft protection.
  • Pet insurance.
  • Paid time off that increases with seniority.
  • Professional development and promotion opportunities.
  • Employee recognition programs.
  • Employee Assistance Program (EAP).
  • Friends and family discounts on products.
  • Competitive variable compensation and sales commissions.
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