Sales Consultant

Stanton Optical • Cornelius, NC

17h • Onsite

About The Position

Stanton Optical is hiring a Sales Consultant to create an easy and memorable experience for patients and customers as they choose eyewear and receive help with their eye care needs. The role involves guiding customers through the sales process, meeting sales goals, resolving service issues, and supporting accurate and timely eyewear delivery. The position offers variable compensation and sales commissions, with earning and career potential tied to individual performance. Work hours are determined by business needs, and schedule flexibility is required.

Requirements

• At least 1 year of experience delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.
• Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
• Effective communication skills with a diverse group of people.
• High school diploma or equivalent.
• Passion for outstanding customer and patient care.
• Schedule flexibility; work hours are determined by business needs.

Nice To Haves

• Optical experience.

Responsibilities

• Greet patients and customers, identify their needs, and explain relevant promotional products and services.
• Help customers choose eyewear that fits their budgets and eye care needs.
• Troubleshoot prescription-related problems.
• Resolve customer complaints, address dissatisfied patients, and provide solutions.
• Meet established sales goals while following company and local policies and procedures.
• Follow quality-control standards, including OSHA and other safety requirements.
• Maintain brand standards and perform basic housekeeping as needed.
• Complete simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyewear delivery.
• Maintain lab-area brand standards and notify management about equipment malfunctions, incomplete orders, incorrect lenses, and similar issues.
• Track delivery commitments, including Now Service and Ready When Promised, to ensure compliance.
• Perform other duties as assigned and required.

Benefits

• Medical, dental, and prescription drug coverage for eligible employees.
• Company-paid life and short-term disability coverage.
• Free eyeglasses; employees receive two pairs annually with no dollar limit.
• Identity theft protection.
• Pet insurance.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Friends and Family discounts on products.
• Competitive variable compensation and sales commissions.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED