Sales Consultant (AutoPlanet Brampton)

Auto Planet•Brampton, ON

7d•Onsite

About The Position

AutoPlanet Brampton, Ontario's largest indoor pre-owned dealership since 2015, is seeking a Sales Consultant to join their dynamic team. The dealership prides itself on innovation, a progressive and dynamic approach, and a commitment to putting its team and guests first, resulting in high guest satisfaction and a relaxed buying experience. Performance Auto Group, the parent company, is a leading automotive group focused on fostering fair and respectful relationships and is guided by core values of Great Experience, Integrity, Diversity, Innovation, Empowerment, and Giving Back.

Requirements

High School Diploma or GED
OMVIC Certification
Dealer CRM system experience
Valid Ontario Driver's License and good driving record
Strong computer skills
Effective verbal and written communication skills
Strong time management and organizational skills
Proven ability to deliver exceptional customer service
Excellent problem-solving and organizational skills
Ability and willingness to be flexible under changing conditions
Ability to be creative and persuasive in negotiating
Ability to exhibit professionalism with a positive attitude under pressure
Well-spoken, friendly, and articulate
Ability to maintain a high degree of confidentiality
May be required to work on Saturday and Sunday as per business needs.
Willingness to be flexible with work schedules.

Nice To Haves

Automotive Sales Experience

Responsibilities

Utilize systems and procedures to deliver exceptional customer service, showing consideration and respect, understanding customer needs, and consistently meeting or exceeding expectations.
Learn and maintain solid product knowledge on manufacturer-specific vehicles and associated rebate, finance, and incentive programs.
Project a positive attitude towards customers and colleagues.
Ensure all work is thorough, accurate, and completed in a timely manner.
Work effectively without supervision.
Attend scheduled factory-sponsored and dealer-specified training classes.
Answer customer service phone calls regarding car sale inquiries.
Ensure customer car quotes are competitive and reasonable.
Keep customers updated by phone on their vehicle's delivery progress.
Inform customers when vehicles are ready for pickup.
Stay informed about new equipment, features, and tools, and recommend purchases.
Account for all documents, ensuring none are missing.
Follow up with the factory and distributors regarding late vehicle deliveries.
Comply with strict regulations and requirements of the Ontario Motor Vehicle Industry Council (OMVIC).
Adhere to company safety standards at all times.
Comply with all company policies, standards, and procedures.
Perform other duties as required by management.