Sales Consultant

Swickard TOM, LLC d/b/a Mercedes-Benz of Thousand OaksThousand Oaks, CA
$50,000 - $120,000Onsite

About The Position

Mercedes-Benz of Thousand Oaks represents one of the most prestigious luxury brands in the world in a strong, affluent Southern California market. Our Sales Consultants are trusted advisors -- not order-takers -- who guide guests through one of the most significant purchases they'll make. No automotive experience required. We hire for the right mindset and invest in everything else.

Requirements

  • No automotive experience required -- paid Mercedes-Benz brand training is provided from day one
  • Previous experience in hospitality, luxury retail, sales, or a guest-facing role strongly preferred
  • Relationship-first approach -- you listen before you present and you earn trust before you ask for the sale
  • Self-motivated with a genuine drive to grow your earnings and your career over time
  • Clear, honest communicator -- Mercedes-Benz guests are informed and they appreciate a consultant who respects that
  • Comfortable with CRM tools and digital communication -- or quick to learn them
  • Valid driver's license with a clean driving record
  • A genuine hospitality mindset -- every guest interaction reflects the Mercedes-Benz standard and you take that seriously

Responsibilities

  • Welcome guests with genuine warmth and curiosity -- understanding what they need before presenting what we have
  • Guide guests through the Mercedes-Benz lineup with growing confidence and product knowledge -- connecting the brand's engineering, design, and technology to what matters most to each buyer
  • Present vehicles and conduct test drives that create a real experience -- not a scripted performance
  • Build and maintain a guest pipeline through consistent, disciplined follow-up and CRM use
  • Collaborate with finance and management to deliver a transparent, pressure-free purchase experience
  • Meet monthly targets while maintaining strong guest satisfaction scores
  • Stay current on Mercedes-Benz product updates, technology features, and the EV and hybrid lineup
  • Represent Mercedes-Benz of Thousand Oaks and Swickard's hospitality standard in every guest interaction

Benefits

  • Medical, dental, and vision insurance
  • Life insurance and supplemental coverage options
  • Paid time off and paid holidays
  • Clear career path -- strong Sales Consultants grow into finance, management, and leadership roles at Swickard
  • Employee vehicle purchase and service discounts
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