Sales Consultant

Newfold Digital•Arizona - Remote, AZ

7d•Remote

About The Position

At Bluehost, we believe all small businesses deserve the opportunity to succeed online. Our mission is to give small businesses the confidence to think big. We're the all-in-one platform for small businesses to grow online with powerful simplicity, premium performance, smart tools and human support. As an Inbound Sales Consultant, you’ll be the trusted advisor for existing customers and warm prospects. You’ll handle inbound contacts, proactively follow up on qualified web leads and referrals, and convert technical questions into sales by solving immediate problems and conducting meaningful account reviews that uncover additional opportunities. This role is part consultant, part closer and 100% focused on delivering value with integrity.

Requirements

Comfortable leading discovery, making recommendations, and closing without pressure tactics.
Can turn technical conversations into solutions that create value and revenue.
Follow up diligently on web leads and referrals, maintaining momentum in multi-touch sales cycles.
Excellent verbal and written skills—able to explain technical concepts in plain language.
Enjoy working toward measurable goals and optimizing for conversion and customer success.
Genuinely want small businesses to succeed and tailor recommendations to their needs.
Can multitask, prioritize, and maintain composure in a busy environment.

Nice To Haves

3+ years in inbound or inside sales, preferably in SaaS, hosting, digital services, or technical support-to-sales roles.
Demonstrated success converting warm leads/web forms/referrals into revenue.
Experience doing account reviews and identifying upsell/cross-sell opportunities.
Familiarity with WordPress, domains, hosting, or digital marketing is a plus.

Responsibilities

Conduct discovery conversations with existing customers and qualified inbound leads to understand business goals, pain points, and technical constraints.
Translate discovery into clear recommendations across domain, hosting, WordPress, security, design, and marketing services - matching product fit to business outcome.
Use consultative selling skills to guide customers to the right solution and close deals that genuinely help their business.
Actively prospect and convert qualified web forms and referrals into conversations and closed revenue.
Turn technical troubleshooting and product questions into sales outcomes by solving the immediate need of each customer and presenting recommendations to help them manage and grow their online presence.
Complete concise account reviews during interactions to identify upsell, cross‑sell, and retention opportunities.
Own the customer handoff post‑sale for Professional Services (Design and Marketing) to ensure a smooth delivery experience.
Consistently meet or exceed sales, conversion, and availability metrics.
Keep current on product features, roadmap, and hosting industry trends so recommendations are timely and credible.
Work with support, product, and operations teams to resolve issues within scope and escalate appropriately.
Deliver professional and persuasive written and verbal messages to customers and internal stakeholders.