Sales Consultant | Customer Experience
About The Position
At McDonald Automotive, customer experience is at the center of everything we do. We're looking for individuals who are passionate about building relationships, earning trust, and delivering a level of service that keeps customers coming back for years. No prior automotive sales experience is required. In fact, many of our top performers came from industries outside of automotive. We’re truly in the hospitality business. Selling cars is just what we do. If you've built relationships, exceeded goals, led teams, or delivered exceptional customer experiences, we want to talk to you.
Requirements
- Valid driver's license with a clean driving record.
- Ability to work a flexible schedule, including Saturdays.
- Ability to pass a background check and drug screening.
Nice To Haves
- Experience in sales, retail, hospitality, customer service, leadership, or business development. (Automotive experience a plus, but not required)
- Strong communication and relationship-building skills.
- Goal-oriented and self-motivated mindset.
- Ability to thrive in a fast-paced, customer-focused environment.
- Comfortable using technology, CRM systems, text messaging, email, and video communication tools.
- Positive attitude and desire to learn.
Responsibilities
- Take ownership of customer opportunities from initial inquiry through vehicle delivery.
- Build relationships with customers through phone, text, email, video, and in-person interactions.
- Generate repeat business and referrals through exceptional service and follow-up.
- Consistently achieve individual sales goals while contributing to team success.
- Guide customers through a consultative, pressure-free purchasing process.
- Understand customer needs and match them with the right vehicle and ownership solution.
- Create a memorable experience that earns trust, loyalty, and long-term relationships.
- Participate in paid manufacturer and dealership training programs.
- Learn vehicle technology, features, financing options, and ownership benefits.
- Confidently demonstrate products and explain value to customers.
Benefits
- Competitive 401(k) with company match
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA) & Flexible Spending Account (FSA)
- Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Employee discounts on vehicles, parts, and service
- Paid training and professional development
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
