Sales Consultant

Stanton Optical • Miami, FL

16h • Onsite

About The Position

Stanton Optical is seeking a Sales Consultant to help patients and customers have an easy, memorable experience while selecting eyewear and meeting their eye care needs. The role involves guiding customers through the sales process, helping them choose eyewear within their budget, resolving service issues, and meeting sales goals. Sales Consultants also perform basic optical lab tasks and customer repairs, support timely and accurate order delivery, maintain store and lab standards, and follow safety and company policies. Work hours are determined by business needs, and the position reports to the Brand Manager.

Requirements

• At least 1 year of proven success delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.
• Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
• Ability to communicate effectively with a diverse group of people.
• High school diploma or equivalent.
• Passion for outstanding customer and patient care.
• Schedule flexibility; work hours are determined by business needs.

Nice To Haves

• Optical experience.

Responsibilities

• Greet patients and customers, identify their needs, and explain available promotional products and services.
• Help patients and customers select eyewear that fits their budget and eye care needs.
• Troubleshoot prescription-related problems.
• Resolve customer complaints, de-escalate unsatisfied patients, and provide solutions.
• Meet established sales goals while following company and local policies and procedures.
• Follow quality control standards, including OSHA and other safety requirements.
• Perform basic housekeeping duties to maintain brand standards.
• Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyewear delivery.
• Maintain lab-area brand standards and notify management of equipment malfunctions, incomplete orders, incorrect lenses, and similar issues.
• Track delivery commitments, including Now Service and Ready When Promised, to ensure compliance.
• Perform other duties as assigned and required.

Benefits

• Medical, dental, and prescription drug coverage for eligible employees.
• Company-paid life and short-term disability coverage.
• Free eyeglasses; employees receive two pairs annually with no dollar limit.
• Identity theft protection.
• Pet insurance.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Friends and Family discounts on products.
• Variable compensation opportunities and sales commission.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED