Sales Consultant

Stanton Optical • San Angelo, TX

16h • Onsite

About The Position

Stanton Optical is seeking a Sales Consultant to help patients and customers have an easy, memorable experience while choosing eyewear and navigating the store’s sales process. The role focuses on understanding customers’ needs, recommending eyewear that fits their budgets and eye-care needs, and meeting sales goals. It also includes basic optical lab work, customer repairs, order tracking, housekeeping, and compliance with company, local, quality-control, and safety requirements. Work hours are determined by business needs, and schedule flexibility is required.

Requirements

• At least 1 year of proven customer-service experience while exceeding sales goals in a fast-paced retail environment.
• Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
• Ability to communicate effectively with a diverse group of people.
• High school diploma or equivalent.
• Passion for outstanding customer and patient care.
• Schedule flexibility; work hours are determined by business needs.

Nice To Haves

• Optical experience.

Responsibilities

• Greet patients and customers, identify their needs, and explain available promotional products and services.
• Help patients and customers select eyewear suited to their budgets and eye-care needs.
• Troubleshoot and identify prescription-related problems.
• Resolve customer complaints, calm dissatisfied patients, and provide solutions.
• Meet established sales goals while following company and local policies and procedures.
• Follow quality-control standards, including OSHA and other safety requirements.
• Perform basic housekeeping as needed to maintain brand standards.
• Complete simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyeglass delivery.
• Maintain lab-area brand standards and notify management of equipment malfunctions, incomplete orders, incorrect lenses, and similar issues.
• Track delivery commitments, including Now Service and Ready When Promised, to ensure compliance.
• Perform other duties as assigned and required.

Benefits

• Medical, dental, and prescription drug coverage for eligible employees.
• Company-paid life and short-term disability coverage.
• Free eyeglasses, including two pairs per year with no dollar limit.
• Identity theft protection.
• Pet insurance.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Friends and family discounts on products.
• Variable compensation opportunities and sales commissions.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED