Sales Consultant

Stanton Optical•Savannah, GA

18h•Onsite

About The Position

Stanton Optical is seeking a Sales Consultant to help patients and customers have an easy, memorable experience while choosing eyewear and navigating the store’s sales process. The role combines customer service and sales with basic optical-lab and eyewear support. Sales Consultants work toward sales goals, help customers find eyewear suited to their budgets and eye-care needs, and support accurate, timely order delivery. Work hours are determined by business needs. The position reports to the Brand Manager and is based at a store location. Stanton Optical is a full-service retail optical provider focused on making eye care easy, accessible, and affordable. Its stated vision is to modernize the eye-care experience for all people, and its values are Integrity, Collaboration, Accountability, Respect, and Empowerment. The company describes the environment as flexible and dynamic and encourages employees to share ideas and pursue professional development and promotion opportunities.

Requirements

At least 1 year of demonstrated success delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.
Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
Ability to communicate effectively with a diverse group of people.
High school diploma or equivalent.
Schedule flexibility; work hours are determined by business needs.
Passion for customer and patient care.

Nice To Haves

Optical experience.

Responsibilities

Greet patients and customers as they enter the store, identify their needs, and explain available promotional products and services.
Help patients and customers select eyewear that fits their budget and eye-care needs.
Troubleshoot and identify prescription-related problems.
Resolve customer complaints, calm dissatisfied patients, and provide solutions.
Meet established sales goals while following company and local policies and procedures.
Follow quality-control standards, including OSHA and other safety requirements.
Maintain brand standards and perform basic housekeeping as needed.
Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyewear delivery.
Maintain brand standards in the lab area and notify management about equipment malfunctions, incomplete orders, or incorrect lenses.
Track delivery commitments, including Now Service and Ready When Promised, to ensure compliance.
Perform other duties as assigned and required.