Sales Consultant

Stanton Optical•El centro, CA
•Onsite

About The Position

Stanton Optical is seeking a Sales Consultant to create an easy and memorable experience for patients and customers as they move through the eyewear sales process. The role helps customers find eyewear that meets their eye care needs and budget, while working toward sales goals and supporting accurate, timely delivery of orders. Compensation is an annualized $35,000–$45,000, inclusive of 2% commission on personal sales. Work hours are determined by business needs. The position reports to the Brand Manager and is based at a store location. Stanton Optical is a full-service retail optical provider focused on making eye care easy, accessible, and affordable. Its stated vision is to modernize the eye care experience for all people, and its values are Integrity, Collaboration, Accountability, Respect, and Empowerment (iCARE).

Requirements

  • At least 1 year of experience delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.
  • Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
  • Effective communication skills with a diverse group of people.
  • High school diploma or equivalent.
  • Passion for outstanding customer and patient care.
  • Schedule flexibility; work hours are determined by business needs.

Nice To Haves

  • Optical experience.

Responsibilities

  • Greet patients and customers entering the store, identify their needs, and explain available promotional products and services.
  • Perform pre-testing as needed.
  • Help patients and customers choose eyewear that fits their budget and eye care needs.
  • Meet established sales goals while following company and local policies and procedures.
  • Ensure customer satisfaction, answer questions, address concerns, and offer solutions to resolve issues.
  • Follow quality-control standards, including OSHA and other safety requirements.
  • Maintain brand standards and perform basic housekeeping as needed.
  • Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyeglass delivery and ensure orders are accurate and on time.
  • Maintain brand standards in the lab area and notify management of equipment malfunctions, incomplete orders, or incorrect lenses.
  • Track delivery commitments, including Now Service and Ready When Promised, to ensure compliance.
  • Perform other duties as assigned and required.

Benefits

  • Medical, dental, and prescription drug coverage for eligible employees.
  • Company-paid life and short-term disability coverage.
  • Free eyeglasses, including two pairs each year with no dollar limit.
  • Identity theft protection.
  • Pet insurance.
  • Paid time off that increases with seniority.
  • Professional development and promotion opportunities.
  • Employee recognition programs.
  • Employee Assistance Program (EAP).
  • Friends and family discounts on products.
  • Variable compensation opportunities and sales commission.
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